Return policy


If you are not 100% satisfied with any of our items, you can return it to us within 7 days of receiving the order. After this period of 7 days, you will not be able to return it to us. Contact us beforehand by email ( so that we can discuss the terms of return.


You will find a prepaid return label in your delivery package. Remove the original label and attach this new label to the return package. You can drop off your parcel at an access point in our transport network. Click here to find the nearest access point. If there is no access point nearby, you can contact our customer service at the following number +33 6 63 00 78 60 or + 33 6 22 09 16 92. If the return label is not in your package, we will send it to you by email in order to reprint it.


It is imperative to return an item to the store where it was purchased. You will need to contact the retailer to find out their return and exchange policy. It is not possible to return an item you purchased on the Ring out brand website to a store in our network.